This Privacy Policy explains how Dartlove (the “Site,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit, use our services, or make a purchase from Dartlove (the “Site”) or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” refer to the users of the Services, including customers, website visitors, or others whose personal information we collect under this Privacy Policy.

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please discontinue using the Services.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, operations, or legal requirements. Any updates will be posted on the Site, with the “Last Updated” date revised accordingly.

How We Collect and Use Your Personal Information

Information We Collect Directly From You

The information you submit directly through our Services may include:

  • Contact Details: Name, email address, phone number, and physical address.
  • Order Information: Billing and shipping information, payment confirmation, and order details.
  • Account Information: Username, password, and security questions (if applicable).
  • Shopping Activity: Items viewed, added to cart, or added to wishlist.
  • Customer Support: Information shared during inquiries or complaints.

Information We Collect Through Cookies

We collect data about how you interact with the Site using cookies, pixels, and similar technologies, including:

  • Device and Browser Information: IP address, browser type, and operating system.
  • Usage Data: Pages visited, time spent on the Site, and features used.

Information We Obtain from Third Parties

We may receive additional information from third parties, such as:

  • Service Providers: Payment processors, logistics companies, and advertising platforms.
  • Analytics Providers: Data to better understand user behavior on the Site.

How We Use Your Personal Information

We use your personal information to:

  • Provide Services: Process orders, fulfill shipments, handle returns, and enable reviews.
  • Marketing and Advertising: Send promotional content and targeted advertisements based on your preferences.
  • Security and Fraud Prevention: Identify and mitigate fraudulent activity.
  • Customer Support: Address inquiries and improve the quality of our services.

Cookies

We use cookies to:

  • Save your preferences for a personalized experience.
  • Run analytics to improve Site performance.
  • Deliver relevant advertisements.

Your Choices: You can manage cookie preferences through your browser settings. Blocking cookies may limit certain functionalities of the Site.

How We Share Your Personal Information

We may share your information with:

  • Service Providers: Payment processors, shipping partners, and customer support tools.
  • Advertising Partners: For displaying personalized ads on our Site and other platforms.
  • Legal Authorities: To comply with applicable laws or respond to lawful requests.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Right to Access: Request a copy of the information we hold about you.
  • Right to Delete: Request deletion of your personal information.
  • Right to Correct: Request corrections to inaccurate information.
  • Right to Withdraw Consent: Revoke consent for data processing.
  • Right to Opt-Out: Unsubscribe from marketing emails via the “unsubscribe” link in any email.

To exercise your rights, contact us at support@dartlove.com.

Children’s Data

Our Services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information about your child, please contact us to request its deletion.

Complaints and International Users

Complaints

If you have concerns about our data practices, contact us at support@dartlove.com. If unresolved, you may file a complaint with your local data protection authority.

International Users

If you access our Services outside the United States, your data may be transferred and stored in the United States or other jurisdictions with appropriate data transfer mechanisms.

Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at:

We are committed to protecting your privacy and ensuring a secure and transparent experience.